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The next phase of sales enablement: AI coaching, real-time feedback, and adaptive learning
Jun 6, 2026
Economic Times

The next phase of sales enablement: AI coaching, real-time feedback, and adaptive learning

New AI coaching tools simulate conversations, offering immediate feedback. This frees up managers for strategic tasks. Organizations must measure readiness through practice, not just course completion, to drive business outcomes. A senior sales rep got stuck when a customer raised an unexpected objection, showing the gap between knowing and doing.